Contact Us
We value your feedback and are here to assist you with any inquiries about our designer leather laptop bags, faux leather laptop bags, or any other questions. Please find below our contact details and store information.
Our customer service team is standing by to help you with product selection, order inquiries, and any other questions you may have. We pride ourselves on delivering a high standard of support to every customer.
Our Location
550 Hwy 7 East, Times Square
Unit 219
Toronto, Ontario
L3B 3Z4
Canada
Phone
206-339-9373
If you are unable to reach us by phone, please leave a message with your contact information and we will return your call as soon as possible. We make every effort to respond to all voicemails within the same business day.
Customer Service Hours
Our customer service team is available Monday through Friday, 9:00 AM – 6:00 PM EST. We strive to respond to all inquiries within 24 hours.
For email and online form submissions, our team aims to reply within one business day. Messages received on weekends or holidays will be addressed on the following business day.
Help & Support
For immediate assistance, please visit our Help page for answers to frequently asked questions regarding orders, shipping, returns, and more. You may also refer to our Refund and Exchange Policy for detailed information.
If you are interested in wholesale opportunities, please visit our Wholesale Member Form page for more details.
We invite you to explore our About Us page to learn more about The F'ace Brand story, our commitment to quality craftsmanship, and what sets our laptop bags apart.
We appreciate your interest in The F'ace Brand and look forward to serving you.
Thank you for considering The F'ace Brand. We look forward to hearing from you and helping you find the perfect laptop bag for your needs.